FAQ

Right here! We sell Bin Hero directly on this site. Soon you'll also be able to find it on Amazon.

Almost definitely. Bin Hero's innovative adaptive design allows it to mold to any size or type of rolling trash can or bin. You'll also receive free clips with your Bin Hero that allow it to work with older types of cans.

We send special clips along with every order just for this purpose! Using them should allow you to install your Bin Hero on your trash can even if doesn't have a usable lip on the lid.

Yep! Your Bin Hero is washable. We recommend washing it along with your towels or cleaning rags in cool water with delicate detergent, if available.

Bin Hero is designed to stop spiders from spinning webs and living on your trash can handle, specifically. It does this by physically blocking the handle so that spiders can't spin their webs effectively. Since it's a safe, humane, non-toxic, and non-chemical solution, Bin Hero only keeps spiders (and their webs!) off the can handle, which is the part you have to touch most when taking out the trash.

Not at all! Bin Hero is a 100% physical, non-chemical solution. It stops spiders and spider webs by physically blocking access to your trash can handle, and it protects you from germs because it's made from antimicrobial fabric. There are no pesticides or chemical deterrents used. Bin Hero is safe, humane, and non-toxic.

Bin Hero works by physically blocking spiders from spinning webs on your trash can handle, and creating an antimicrobial barrier between your dirty trash can and your hands. It's simple! And very effective.

It depends on the environment it's used in. In our testing, direct sunlight was the biggest factor in limiting the useful life of Bin Hero. Typically we advise that each one should last you for about half the year, but because outdoor trash can storage environments vary greatly, we can't guarantee a minimum useful lifespan.

Shipping is free when you buy a 3 Pack, a 6 Pack, or any order totaling $39.95 or more. Feel free to view our Shipping Policy.

For orders to US shipping addresses, we estimate delivery within 3-6 days, not including holidays. Often you'll receive your order sooner. Feel free to view our Shipping Policy.

If it's been less than 8 days, it's likely your order was slightly delayed in transit and will arrive within a day or two. We're sorry! If it's been longer than 8 days, please feel free to contact us so we can assist you.

Yes, we do. To initiate a return, please contact us within 30 days of when you first placed your order. We'll be glad to assist you. Also, feel free to view our Refund Policy.